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​​​Services

Services Led

From planning and design to implementation and operations, Tech Data Government Solutions offers a wide range of services that add value for resellers, suppliers and public sector agenciesTech Data employs the proven PDIO (Plan, Design, Implement and Operate) methodology on services delivery engagements. Based on industry best practices, PDIO is reliable and flexible. It allows for efficient services delivery and seamless transition into operations. PDIO enables partners and suppliers to achieve mission priorities while lowering total cost of ownership.

Pla​n/Assess

Tech Data Government Solutions works with partners to identify stakeholders and establish roles within end-user and partner organizations. The Plan/Assess phase includes establishing mission goals, identifying drivers and developing design requirements.

De​sign

Next, Tech Data Government Solutions develops a technology neutral High-Level Design and a technology-specific Low-Level Design. Guided by these designs, Government Solutions makes decisions related to facility build out, cutover strategy, test plans, training plan and device configurations.

Imple​ment

Tech Data Government Solutions provides project planning, management and communication around site preparation, staging, installation and configuration of solution elements. The team inventories equipment, and executes test plans to verify that the solution is in accordance with the designs.

Operat​e/Sustain

Tech Data Government Solutions trains the customer to manage hardware and software components of the new solution. During the initial cutover process, project teams remain to troubleshoot any issues.

Beyond the Process

Tech Data Government Solutions brings cutting-edge technology and a proven methodology, as well as:

  • Provides subject matter expertise to develop integrated solutions to solve mission problems 
  • Assembles required professional services resources to implement these solutions
  • Delivers resources for installing and implementing technology infrastructure components
  • Processes government orders in a compliant fashion


Key Stats

  • 1,000+ industry and technical certifications
  • 1.2M sq. ft. of operations space around the world
  • 10,000+ customer implementations
  • 2,000+ specialists in global service delivery​